Retail Service Lead - Bilingual & Growth Path

O'Reilly Auto Parts; Columbus (MT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer is seeking a Retail Service Specialist to support store operations, assist management, and ensure excellent customer service. The role includes supervising team members, processing online orders, and handling customer returns. Candidates should have strong communication skills and retail sales experience, preferably in auto parts. A competitive compensation package, including medical benefits and tuition assistance, is offered. This position is an excellent opportunity for career growth in a stable company.

Qualifications

• Strong communication skills are essential for interacting with customers and team members.
• Retail sales experience, particularly in the auto parts sector, is desired for this role.
• Knowledge of automotive systems and repairs will be beneficial.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure efficient processing of buy online/ship to store orders.

Skills

Strong communication skills

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

Fluency in multiple languages (Spanish is highly desired)

Education

RSS Certification

ASE Certification

Job description

A leading auto parts retailer is seeking a Retail Service Specialist to support store operations, assist management, and ensure excellent customer service. The role includes supervising team members, processing online orders, and handling customer returns. Candidates should have strong communication skills and retail sales experience, preferably in auto parts. A competitive compensation package, including medical benefits and tuition assistance, is offered. This position is an excellent opportunity for career growth in a stable company.