Store Service Lead (Bilingual) – Auto Parts Expert

O'Reilly Auto Parts; Wallace (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist in Wallace, North Carolina. This role involves supporting the Store Manager and ensuring excellent customer service in store operations. Responsibilities include team leadership and managing customer service programs.

The ideal candidate should have strong communication skills and be able to obtain RSS Certification. The position offers competitive wages, paid time off, and medical benefits, making it ideal for someone looking for career growth.

Qualifications

• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure efficient processing of retail customer returns and exchanges.

Skills

Strong communication skills

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist in Wallace, North Carolina. This role involves supporting the Store Manager and ensuring excellent customer service in store operations. Responsibilities include team leadership and managing customer service programs.

The ideal candidate should have strong communication skills and be able to obtain RSS Certification. The position offers competitive wages, paid time off, and medical benefits, making it ideal for someone looking for career growth.