Bilingual Retail Service Lead

O'Reilly Auto Parts; Springfield (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Springfield, Massachusetts, is looking for a Retail Service Specialist to support management, ensure excellent customer service, and supervise store operations. The role requires strong communication skills, and the ability to obtain RSS Certification.

Successful candidates will lead a team in providing outstanding service, oversee store functions, and perform essential management duties in the absence of the Store Manager. O'Reilly offers competitive wages, a range of benefits, and opportunities for career growth.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification required.
• Retail sales experience preferred.

Responsibilities

• Lead store team members in excellent customer service.
• Supervise customer service levels in the store.
• Ensure store operations comply with company policy.
• Perform store opening and closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts in Springfield, Massachusetts, is looking for a Retail Service Specialist to support management, ensure excellent customer service, and supervise store operations. The role requires strong communication skills, and the ability to obtain RSS Certification.

Successful candidates will lead a team in providing outstanding service, oversee store functions, and perform essential management duties in the absence of the Store Manager. O'Reilly offers competitive wages, a range of benefits, and opportunities for career growth.