Bilingual Practice Coordinator: Scheduling & Billing

Mass General Brigham; Chelsea (MA); Presencial; USD 28.000 - 33.000; Jornada completa

Descripción de la vacante

Mass General Brigham seeks a Float Practice Assistant who is bilingual in Spanish and English to support patient check-in, check-out, scheduling, billing forms, and records handling at Chelsea Health Center.

This full-time onsite role emphasizes strong organization, communication, and teamwork, with opportunities to grow into advanced scheduling responsibilities and to train colleagues as a Super User for clinic systems.

Formación

• High school diploma or equivalent (required).
• 2–3 years of office experience (required).
• Fluency in Spanish and English.
• Proficiency with Microsoft Office and a strong understanding of office procedures.
• Excellent organization, time management, and communication skills.
• Certified Medical Administrative Assistant (CMAA) credential is a plus.

Responsabilidades

• Greet and assist patients, and manage check-in, check-out, and appointment scheduling
• Answer phones, respond to routine inquiries, and handle messages about prior authorizations, provider questions, prescription refills, and test results
• Maintain appointment records, print schedules, and file materials in patient folders
• Process billing forms, scan documents into patient medical records (LMR), and request records and lab results
• Open and distribute mail and faxes; type forms, records, schedules, and memos
• Accept co-payments as needed
• Serve as a "Super User" for scheduling, registration, and billing systems—training and supporting your colleagues
• Take on advanced tasks, such as surgical scheduling and schedule changes/blocking, as your skills grow

Conocimientos

Fluency in Spanish and English

Microsoft Office proficiency

Excellent organization and time-manag

Educación

High school diploma or equivalent

Herramientas

Office Suite (MS Office)

Descripción del empleo

Mass General Brigham seeks a Float Practice Assistant who is bilingual in Spanish and English to support patient check-in, check-out, scheduling, billing forms, and records handling at Chelsea Health Center.

This full-time onsite role emphasizes strong organization, communication, and teamwork, with opportunities to grow into advanced scheduling responsibilities and to train colleagues as a Super User for clinic systems.