Bilingual Practice Assistant: Scheduling & Billing

The General Hospital Corporation; Chelsea (MA); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

The General Hospital Corporation in Chelsea, MA is seeking a Float Practice Assistant who is bilingual in Spanish and English. You will greet patients, manage check-in and scheduling, answer calls, and handle routine inquiries, while supporting billing and documentation tasks.

This onsite role offers growth opportunities within a dynamic care setting. Ideal candidates have a high school diploma, 2–3 years of office experience, proficiency in Microsoft Office, and excellent organizational and

Formación

• Bilingual Spanish/English required.
• Office experience of 2–3 years is required.
• Proficiency with Microsoft Office and understanding of office procedures.
• Excellent organization, time management, and communication skills.
• CMAA credential is a plus.

Responsabilidades

• Greet and assist patients, manage check-in/check-out, and scheduling.
• Answer phones, respond to routine inquiries, and handle messages about prior authorizations, provider questions, prescriptions, and test results.
• Maintain appointment records, print schedules, and file materials in patient folders.
• Process billing forms, scan documents into patient records, and request records and lab results.
• Open and distribute mail and faxes; type forms, records, schedules, and memos.
• Accept co-payments as needed.
• Serve as a Super User for scheduling, registration, and billing systems; train and support colleagues.
• Take on advanced tasks such as surgical scheduling and schedule changes as skills grow.

Conocimientos

Bilingual Spanish/English

Microsoft Office proficiency

Excellent organization

Strong communication skills

CMAA credential (plus)

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

The General Hospital Corporation in Chelsea, MA is seeking a Float Practice Assistant who is bilingual in Spanish and English. You will greet patients, manage check-in and scheduling, answer calls, and handle routine inquiries, while supporting billing and documentation tasks.

This onsite role offers growth opportunities within a dynamic care setting. Ideal candidates have a high school diploma, 2–3 years of office experience, proficiency in Microsoft Office, and excellent organizational and