Bilingual Patient Services Specialist

ADP, Inc.; Westmoreland (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

HOPE Family Health Services is seeking a Patient Services Representative to greet patients, schedule appointments, and maintain records and accounts in a busy healthcare setting.

The role requires a High School Diploma or equivalent, Basic CPR certification, and at least two years of related healthcare experience. Bilingual English/Spanish is required to assist a diverse patient population.

Qualifications

• High School Diploma or equivalent required.
• Basic CPR (BCLS) Certification.
• Two years experience working in a related healthcare field.
• Bilingual in English and Spanish is required.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Schedules appointments to optimize provider time and patient flow.
• Maintains patient records and accounts with accurate information.
• Verifies insurance eligibility before patient arrival and updates details.
• Protects patient confidentiality and handles sensitive information.

Skills

Bilingual English/Spanish

Interpersonal skills

Problem solving

Attention to detail

Education

High School Diploma or equivalent

CPR (BCLS)

Job description

HOPE Family Health Services is seeking a Patient Services Representative to greet patients, schedule appointments, and maintain records and accounts in a busy healthcare setting.

The role requires a High School Diploma or equivalent, Basic CPR certification, and at least two years of related healthcare experience. Bilingual English/Spanish is required to assist a diverse patient population.