Bilingual Patient Services Specialist

Camino Health Center; San Juan Capistrano (CA); On-site; USD 36,000 - 46,000; Full time

Job summary

A healthcare organization in California is seeking a Patient Services Representative to provide high-quality patient care. This role requires excellent communication skills with a focus on customer service and the ability to handle medical records. A high school diploma and bilingual proficiency in English and Spanish are mandatory, while experience in a clinical front office is preferred. Evening and weekend availability is necessary, and some work may be required at various outreach sites.

Qualifications

• High school diploma or GED required.
• Bilingual in English and Spanish is a must.
• Customer service skills must be excellent.

Responsibilities

• Provide high-quality patient care and customer service.
• Communicate effectively with patients for medical information.
• Process medical records and handle incoming calls.

Skills

Bilingual English/Spanish

Excellent customer service skills

Communication competence

Adaptability

Education

High school graduate or GED

Tools

Electronic Health Record (EHR)

Job description

A healthcare organization in California is seeking a Patient Services Representative to provide high-quality patient care. This role requires excellent communication skills with a focus on customer service and the ability to handle medical records. A high school diploma and bilingual proficiency in English and Spanish are mandatory, while experience in a clinical front office is preferred. Evening and weekend availability is necessary, and some work may be required at various outreach sites.