Bilingual Patient Services Specialist

Primary Health Solutions; Hamilton (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Primary Health Solutions in Ohio seeks a friendly Patient Services Representative to greet patients, register them, schedule appointments, and handle payments at the front desk. You will explain insurance options, collect co-pays, and help patients navigate billing with empathy and accuracy.

The role requires a High School diploma or equivalent, strong communication skills, and proficiency with a practice management/EMR system. Bilingual candidates receive a $1/hour differential.

Qualifications

• High School diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to use a practice management/EMR system.

Responsibilities

• Register and check in/out patients accurately.
• Schedule appointments and coordinate internal referrals.
• Collect co-payments and explain payment options.
• Assist patients with insurance questions and payment arrangements.
• Maintain patient flow and accurate documentation.
• Balance cash and prepare daily deposits.

Skills

Customer service

Communication

Dependability

Attention to detail

Teamwork

Education

High School diploma or equivalent

Tools

EMR system

Microsoft Word

Job description

Primary Health Solutions in Ohio seeks a friendly Patient Services Representative to greet patients, register them, schedule appointments, and handle payments at the front desk. You will explain insurance options, collect co-pays, and help patients navigate billing with empathy and accuracy.

The role requires a High School diploma or equivalent, strong communication skills, and proficiency with a practice management/EMR system. Bilingual candidates receive a $1/hour differential.