Bilingual Patient Services Coordinator – Evenings

LCH Health and Community Services; Kennett Square (Chester County); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

LCH Health and Community Services is seeking a Patient Services Representative to provide customer service by phone and in person. This role handles the main line, routing calls, scheduling appointments, and answering basic inquiries across LCH sites.

Evening hours and travel between LCH locations are required. The team values bilingual Spanish-English capability, strong communication, and a commitment to serving a diverse community.

Qualifications

• Bilingual fluency in Spanish and English required.
• High school diploma, or equivalent, required.

Responsibilities

• Answer calls on the main line and route to appropriate staff.
• Make appointments for the health center.
• Provide basic information to patients.
• Direct patients to proper service, perform intake and checkout, and collect fees.

Skills

Bilingual fluency in Spanish and Eng

Education

High school diploma or equivalent

Job description

LCH Health and Community Services is seeking a Patient Services Representative to provide customer service by phone and in person. This role handles the main line, routing calls, scheduling appointments, and answering basic inquiries across LCH sites.

Evening hours and travel between LCH locations are required. The team values bilingual Spanish-English capability, strong communication, and a commitment to serving a diverse community.