Bilingual Care Coordinator - Spanish/English, Quality

LCH Health and Community Services; Kennett Square (Chester County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

403(b) with employer match

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

LCH Health and Community Services is seeking a Bilingual Care Coordinator to support population health, quality, and value-based care initiatives. You will work closely with patients, providers, and health plan partners to close care gaps, improve engagement, and ensure timely follow-up.

This role involves coordinating care, maintaining documentation, and traveling between locations as needed. The position emphasizes bilingual English/Spanish communication, EHR proficiency, and collaboration

Qualifications

• Fluent in English and Spanish with strong verbal and written communication.
• Experience in healthcare, population health, care coordination or quality improvement preferred.
• Proficiency with EHRs, Microsoft Excel, and healthcare technology platforms.

Responsibilities

• Review care gap reports, patient registries, and EHR data to identify patients needing preventive screenings, chronic disease monitoring, and other quality services.
• Conduct outreach to patients by phone, text, patient portal, and mail to educate, engage, and schedule needed care.
• Coordinate appointments, referrals, and follow-up services to support completion of quality measures and preventive care goals.
• Collaborate with providers, care teams, and payer partners to validate and close care gaps and improve patient outcomes.
• Track outreach, appointment status, completed services, and documentation in the EHR and other population health systems.
• Obtain and reconcile medical records, lab results, and screening documentation needed for quality reporting and care gap closure.
• Support value-based care, quality improvement, and patient engagement initiatives while maintaining HIPAA compliance.

Skills

Bilingual English/Spanish

EHR proficiency

Microsoft Excel

Healthcare technology platforms

Strong communication

Organizational skills

Education

High school diploma or equivalent

Associate degree preferred

Job description

LCH Health and Community Services is seeking a Bilingual Care Coordinator to support population health, quality, and value-based care initiatives. You will work closely with patients, providers, and health plan partners to close care gaps, improve engagement, and ensure timely follow-up.

This role involves coordinating care, maintaining documentation, and traveling between locations as needed. The position emphasizes bilingual English/Spanish communication, EHR proficiency, and collaboration