Bilingual Patient Services Advocate II

AltaMed Health Services Corporation; Anaheim (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with

employer matching contributions

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services Corporation in Anaheim is seeking a Patient Services Advocate to warmly greet patients and manage front-office needs while delivering a compassionate, respectful experience. The role emphasizes strong communication and problem-solving within the care team; bilingual English/Spanish/Mandarin/Cantonese is highly preferred and a High School diploma is required.

Compensation is $25.00 to $29.38 per hour, with benefits including medical, dental, vision, 403(b), paid time off,

Qualifications

• High School diploma or equivalent required.
• 1–2 years in customer service, greeter, or receptionist role preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• Valid BLS certification or higher per AHA/Red Cross guidelines.

Responsibilities

• Welcome and attend to the needs of all patients with a positive front office experience.
• Assist in delivering patient-focused care through strong communication and problem-solving.

Skills

Customer service

Front desk

Bilingual English/Spanish/Mandarin/CN

Education

High School diploma or equivalent

Job description

AltaMed Health Services Corporation in Anaheim is seeking a Patient Services Advocate to warmly greet patients and manage front-office needs while delivering a compassionate, respectful experience. The role emphasizes strong communication and problem-solving within the care team; bilingual English/Spanish/Mandarin/Cantonese is highly preferred and a High School diploma is required.

Compensation is $25.00 to $29.38 per hour, with benefits including medical, dental, vision, 403(b), paid time off,