Bilingual Front Office Patient Services Advocate II (Temp)

AltaMed Health Services Corporation; Los Angeles (CA); On-site; USD 34,000 - 40,000; Part time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with 1

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services is seeking a Patient Services Advocate II for a temporary assignment in Anaheim, CA. This role focuses on welcoming patients, managing front office expectations with compassion, and supporting the care team with effective communication.

The ideal candidate will have a High School diploma, 1–2 years in customer service, bilingual skills, and a valid BLS certification or higher. In-person position with comprehensive benefits offered by AltaMed.

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 to 2 years of experience required as a customer service agent, greeter, or receptionist- preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Responsibilities

• Welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect.
• Functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.

Job description

AltaMed Health Services is seeking a Patient Services Advocate II for a temporary assignment in Anaheim, CA. This role focuses on welcoming patients, managing front office expectations with compassion, and supporting the care team with effective communication.

The ideal candidate will have a High School diploma, 1–2 years in customer service, bilingual skills, and a valid BLS certification or higher. In-person position with comprehensive benefits offered by AltaMed.