Bilingual Patient Service Rep – Front Desk & Admin

Orthodontic Experts Management LLC; Rockford (IL); Sur place; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid Patient Service Representative培训

Travel Pay

Medical, Dental, Vision, and Life

401(k) and matching

Paid Time Off

Monthly Bonuses

Identity Theft Protection

Free orthodontic treatment

Résumé du poste

Orthodontic Experts Management LLC is seeking a Patient Service Representative for a Rockford, IL location. You will warmly welcome visitors, answer calls, manage the front desk, and provide general administrative support across clinics.

Responsibilities include patient check-in/out, collecting information, handling payments, answering inquiries, and assisting with marketing events. Travel to Dekalb and Beloit is required; bilingual Spanish is a plus.

Qualifications

• High school diploma or GED is required.
• 3 years of customer service experience.
• 2 years of patient service experience.
• Excellent written and verbal communication skills.
• Travel to Dekalb and Beloit is required.

Responsabilités

• Answer all phone calls and voicemails.
• Check-in/out patients and collect information.
• Provide front desk support and administrative tasks.
• Maintain comm-log with patient/parent communications.
• Support marketing events and travel to sister clinics.

Connaissances

Customer service

Spanish bilingual

Microsoft Office

Communication

De-escalation

Formation

High school diploma or GED

Outils

Microsoft Word

Microsoft Excel

Outlook

Access

Description du poste

Orthodontic Experts Management LLC is seeking a Patient Service Representative for a Rockford, IL location. You will warmly welcome visitors, answer calls, manage the front desk, and provide general administrative support across clinics.

Responsibilities include patient check-in/out, collecting information, handling payments, answering inquiries, and assisting with marketing events. Travel to Dekalb and Beloit is required; bilingual Spanish is a plus.