Bilingual Patient Experience Concierge

Humana / CenterWell; Florida; On-site; USD 37,000 - 43,000; Full time

Job summary

Conviva Senior Primary Care is seeking a Concierge 1 to greet patients, families, and visitors, provide information, and support front‑office operations in a welcoming manner. The role includes managing patient information, scheduling transportation, and maintaining a clean waiting area to ensure a positive experience.

The position requires bilingual English/Spanish abilities, a comfort with front-office tasks, and the ability to stand for a majority of the shift.

Qualifications

• Bilingual in English and Spanish.
• Less than 2 years of technical experience.
• Comfortable with front-office responsibilities and assisting patients.
• Able to stand 70% of the time.

Responsibilities

• Greeting and assisting patients.
• Scheduling and supporting transportation-related needs.
• Providing excellent customer service while supporting daily center operations.

Skills

Bilingual English Spanish

Job description

Conviva Senior Primary Care is seeking a Concierge 1 to greet patients, families, and visitors, provide information, and support front‑office operations in a welcoming manner. The role includes managing patient information, scheduling transportation, and maintaining a clean waiting area to ensure a positive experience.

The position requires bilingual English/Spanish abilities, a comfort with front-office tasks, and the ability to stand for a majority of the shift.