Bilingual Healthcare Receptionist: Patient Concierge

Conviva Senior Primary Care; Miami (FL); Vor Ort; USD 38.000 - 46.000; Vollzeit

Zusammenfassung

Conviva Senior Primary Care in Miami is seeking a friendly receptionist to manage front desk operations, greet patients, schedule appointments, and maintain patient records using EMR and CRM systems.

The role requires a High School Diploma or GED, at least 1 year in healthcare or strong customer service, bilingual English/Spanish, excellent phone etiquette, and the ability to multitask in a fast-paced setting. 40 hours per week, with a pay range of $38,000–$45,800 and bonus eligibility.

Qualifikationen

• High School Diploma or GED.
• 1 year or more of experience in a healthcare setting preferred, but will consider strong customer service backgrounds in Retail Hospitality or Call Centers.
• Bilingual in English and Spanish.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Attention to detail and highly organized.

Aufgaben

• Greet patients and visitors in person and over the phone.
• Schedule appointments and coordinate with medical staff.
• Update patient records; work in EMR and CRM systems.
• Assist with billing and collect copay at time of visit.
• Answer inquiries and provide general information.
• Keep reception area tidy, sanitized, and well-stocked.
• Assist with ordering supplies and other administrative tasks.

Kenntnisse

Bilingual English/Spanish

Ausbildung

High School Diploma or GED

Tools

MS Office (Word, Excel, Outlook, Access)

Jobbeschreibung

Conviva Senior Primary Care in Miami is seeking a friendly receptionist to manage front desk operations, greet patients, schedule appointments, and maintain patient records using EMR and CRM systems.

The role requires a High School Diploma or GED, at least 1 year in healthcare or strong customer service, bilingual English/Spanish, excellent phone etiquette, and the ability to multitask in a fast-paced setting. 40 hours per week, with a pay range of $38,000–$45,800 and bonus eligibility.