Compassionate Patient Concierge

Conviva Senior Primary Care; Florida; On-site; USD 37,000 - 43,000; Full time

Job summary

Conviva Senior Primary Care in Florida is seeking a Concierge 1 to greet patients, collect information, and guide them through the center with a warm, helpful approach. You will help coordinate transportation, manage waiting areas, and assist visitors to ensure a positive experience.

The role requires bilingual English/Spanish communication, comfort with front-office duties, and standing most of the time. It offers a 40-hour week and contributes to Humana benefits programs.

Qualifications

• Bilingual in English and Spanish.
• Less than 2 years of technical experience.
• Comfortable assisting patients and handling front-office responsibilities.
• Comfortable standing 70% of the time.
• Passionate about contributing to an organization focused on improving consumer experiences.

Responsibilities

• Greeting and assisting patients.
• Scheduling and supporting transportation-related needs.
• Providing excellent customer service while supporting daily center operations.

Skills

Bilingual in English and Spanish

Front-office duties

Customer service mindset

Job description

Conviva Senior Primary Care in Florida is seeking a Concierge 1 to greet patients, collect information, and guide them through the center with a warm, helpful approach. You will help coordinate transportation, manage waiting areas, and assist visitors to ensure a positive experience.

The role requires bilingual English/Spanish communication, comfort with front-office duties, and standing most of the time. It offers a 40-hour week and contributes to Humana benefits programs.