Bilingual Medical Receptionist — Front Desk & Scheduling

Conviva Care Solutions; San Antonio (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Disability and life insurance

Job summary

Conviva Senior Primary Care is seeking a Receptionist to manage front desk operations, greet patients, schedule visits, and support the medical team. You will handle patient records in EMR/CRM systems, assist with billing, and respond to inquiries in a fast-paced clinic setting.

The role emphasizes accuracy, confidentiality, and a welcoming patient experience, with a 40-hour work week and opportunities for bonus incentives based on performance.

Qualifications

• High School Diploma or GED is required or equivalent.
• Experience in healthcare or strong customer service background accepted.
• Passionate about improving patient experiences and care.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Knowledge of MS Office (Word, Excel, Outlook, Access).

Responsibilities

• Greet patients and visitors professionally in person and on the phone.
• Schedule appointments and coordinate with medical staff.
• Maintain and update patient records with accuracy and confidentiality.
• Handle billing and payments, may collect copays.
• Respond to inquiries and provide general information.
• Keep reception area tidy, sanitized, and stocked.
• Provide administrative support (supplies, inventory, courier parcels).

Skills

Customer service

Phone etiquette

Multitasking

Attention to detail

Team player

Organized

Bilingual in English and Spanish

Education

High School Diploma or GED

Tools

MS Office

EMR Systems

CRM systems

Job description

Conviva Senior Primary Care is seeking a Receptionist to manage front desk operations, greet patients, schedule visits, and support the medical team. You will handle patient records in EMR/CRM systems, assist with billing, and respond to inquiries in a fast-paced clinic setting.

The role emphasizes accuracy, confidentiality, and a welcoming patient experience, with a 40-hour work week and opportunities for bonus incentives based on performance.