Bilingual Patient Concierge - Front Desk

CenterWell; Florida; On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Job summary

CenterWell is seeking a Concierge 1 to greet patients and provide information about our organization, facility, and area. The role focuses on front-office tasks, patient interactions, and ensuring a positive patient experience in a busy clinical setting.

Qualifications include bilingual English/Spanish and the ability to stand for much of the shift. The position includes scheduling support and participation in routine center operations, with a strong emphasis on customer service.

Qualifications

• Bilingual in English and Spanish.
• Less than 2 years of technical experience.
• Able to assist patients and handle front-office responsibilities.
• Comfortable standing 70% of the time.
• Passionate about improving consumer experiences.

Responsibilities

• Greeting and assisting patients.
• Scheduling and supporting transportation-related needs.
• Providing excellent customer service while supporting daily center operations.

Skills

Bilingual in English and Spanish

Front-office experience

Customer service oriented

Stand/move 70% of time

Job description

CenterWell is seeking a Concierge 1 to greet patients and provide information about our organization, facility, and area. The role focuses on front-office tasks, patient interactions, and ensuring a positive patient experience in a busy clinical setting.

Qualifications include bilingual English/Spanish and the ability to stand for much of the shift. The position includes scheduling support and participation in routine center operations, with a strong emphasis on customer service.