Bilingual Patient Concierge | Front Desk & Support

Humana Inc; Florida; On-site; USD 37,000 - 43,000; Full time

Job summary

Conviva Senior Primary Care, part of Humana, is seeking a Concierge to greet patients, answer questions and support center operations at the North Miami Beach office.

This role requires bilingual English and Spanish, minimal technical experience, front-office duties, standing most of the day, and a focus on delivering excellent customer service, with a 40-hour week and a pay range of $37,440 to $42,500 per year.

Qualifications

• Bilingual in English and Spanish.
• Less than 2 years of technical experience.
• You must be comfortable assisting patients and handling front-office responsibilities.
• Must be comfortable standing 70% of their time.
• Must be passionate about contributing to an organization focused on improving consumer experiences.

Responsibilities

• Greeting and assisting patients
• Scheduling and supporting transportation-related needs
• Providing excellent customer service while supporting daily center operations.

Skills

Bilingual in English and Spanish

Job description

Conviva Senior Primary Care, part of Humana, is seeking a Concierge to greet patients, answer questions and support center operations at the North Miami Beach office.

This role requires bilingual English and Spanish, minimal technical experience, front-office duties, standing most of the day, and a focus on delivering excellent customer service, with a 40-hour week and a pay range of $37,440 to $42,500 per year.