Patient Experience Concierge (Bilingual)

humana; Florida; On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Job summary

Humana is seeking a Concierge 1 to greet patients and visitors, manage front-desk operations, and provide information about our organization and services. The role involves coordinating transportation needs, assisting with waiting lists, and maintaining a welcoming environment in the center.

Reporting to the Supervisor, Center Administration, the incumbent will work up to 40 hours per week, stand for most of the shift, and contribute to an excellent patient experience while handling routine

Qualifications

• Bilingual in English and Spanish.

Responsibilities

• Greeting and assisting patients.
• Scheduling and supporting transportation-related needs.
• Providing excellent customer service while supporting daily center operations.

Skills

Bilingual (English/Spanish)

Job description

Humana is seeking a Concierge 1 to greet patients and visitors, manage front-desk operations, and provide information about our organization and services. The role involves coordinating transportation needs, assisting with waiting lists, and maintaining a welcoming environment in the center.

Reporting to the Supervisor, Center Administration, the incumbent will work up to 40 hours per week, stand for most of the shift, and contribute to an excellent patient experience while handling routine