Bilingual Patient Care & Scheduling Specialist

Total-Vision-5; Laguna Niguel (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Total Vision LLC is seeking an organized front desk assistant in Laguna Niguel, CA to warmly greet patients, handle check-in, and support daily office operations. You will answer calls, schedule appointments per doctor preferences, and verify insurance eligibility while maintaining patient rapport.

Ideal candidates will be bilingual in English and Spanish, able to multitask in a fast-paced environment, and proficient with ophthalmic EHR systems. Prior ophthalmic experience is a plus.

Qualifications

• High school diploma or GED.
• Bilingual in English and Spanish required.
• Experience in ophthalmic/optometric/medical field preferred.

Responsibilities

• Greet patients and manage check-in.
• Answer telephones and schedule appointments.
• Verify insurance eligibility and process claims.
• Scan and file documents; maintain front desk organization.
• Operate the EHR and practice management systems.

Skills

Bilingual EN/ES

Communication

Multi-tasking

Flexibility

Education

High school diploma

Tools

EHR system

Job description

Total Vision LLC is seeking an organized front desk assistant in Laguna Niguel, CA to warmly greet patients, handle check-in, and support daily office operations. You will answer calls, schedule appointments per doctor preferences, and verify insurance eligibility while maintaining patient rapport.

Ideal candidates will be bilingual in English and Spanish, able to multitask in a fast-paced environment, and proficient with ophthalmic EHR systems. Prior ophthalmic experience is a plus.