Optometry Pretest & Patient Care Specialist

Total Vision LLC; Camarillo (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Total Vision LLC in California is seeking a friendly, detail-oriented front desk and pretesting assistant to support busy optometry practices. You will greet patients, handle scheduling, perform basic pretests, document health history, assist with contact lens training, maintain equipment, and help ensure a smooth patient experience.

Bilingual English/Spanish preferred; experience in ophthalmic/medical settings a plus; weekend availability may be required.

Qualifications

• : Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
• : Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient-retention.
• : Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced environment.
• : Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
• : Proficiency in utilization of automated equipment and systems standard to the optometry industry.

Responsibilities

• Warmly greet incoming patients upon taking them back for pretesting before the exam.
• Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
• Perform pretesting including blood pressure, NCT, color and stereo, and autoperimetry.
• Advocate for overall health evaluation (i.e. Optomap).
• Collect and relay pertinent health and ocular history to the doctor.
• Conduct contact lens insertion and removal training.
• Order various types of contact lenses.
• Maintain and clean equipment and doctor’s lanes.
• Maintain proper levels of pretest/doctor supplies.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Education

High school diploma or GED

Tools

Automated ophthalmic equipment

Job description

Total Vision LLC in California is seeking a friendly, detail-oriented front desk and pretesting assistant to support busy optometry practices. You will greet patients, handle scheduling, perform basic pretests, document health history, assist with contact lens training, maintain equipment, and help ensure a smooth patient experience.

Bilingual English/Spanish preferred; experience in ophthalmic/medical settings a plus; weekend availability may be required.