Bilingual Patient Care Concierge

Marinhealth; Greenbrae Marina (CA); On-site; USD 33,000 - 47,000; Full time

Job summary

MarinHealth is seeking a Patient Care Coordinator to perform clerical duties for appointment scheduling, answer phones, and provide timely, courteous service. You will collaborate with providers and staff to ensure efficient patient flow and clear communication.

Requirements include a high school diploma or GED, completion of related business training, medical assistant certification preferred, and at least 1 year of related experience.

Qualifications

• High school diploma or GED required.
• Completion of business training or related coursework preferred.
• Medical Assistant certification preferred.
• 1 year of progressive responsibility and related work experience.

Responsibilities

• Answer multiple phone calls and handle appointment scheduling across departments.
• Check eligibility with Insurance/Payers and obtain necessary prior authorizations.
• Coordinate scheduling with providers and respond to urgent patient needs per protocol.
• Assist with MA duties if MA qualified and needed.
• Maintain records and use EMR and office software.

Skills

Customer service

Spanish language skills

Education

High school diploma or GED

Business training (related)

Medical Assistant certification preferred

Tools

EPIC

Microsoft Office

Job description

MarinHealth is seeking a Patient Care Coordinator to perform clerical duties for appointment scheduling, answer phones, and provide timely, courteous service. You will collaborate with providers and staff to ensure efficient patient flow and clear communication.

Requirements include a high school diploma or GED, completion of related business training, medical assistant certification preferred, and at least 1 year of related experience.