Patient Care Coordinator: Elevate Scheduling & Care

Marinhealth; Greenbrae Marina (CA); On-site; USD 33,000 - 47,000; Full time

Job summary

MarinHealth is seeking a Patient Care Coordinator in Greenbrae, CA to manage scheduling, patient communications, and administrative duties. You will respond to patient inquiries, verify insurance eligibility, and obtain prior authorizations while ensuring timely and accurate information flow.

This on-site role requires solid customer service skills, basic medical office training, and comfort with EPIC EMR. Bilingual Spanish is a plus and collaboration with providers is essential.

Qualifications

• High school diploma or GED required.
• Experience with EPIC EMR preferred.
• Bilingual Spanish desired.

Responsibilities

• Answer multiple phone calls and schedule appointments.
• Screen and route calls and obtain messages as needed.
• Check patient insurance eligibility and obtain prior authorizations.
• Coordinate scheduling with providers and departments.
• Assist doctor-patient interactions and use knowledge base tools.
• Perform administrative tasks and maintain records and forms.

Skills

Customer service

Multitasking

Communication

Teamwork

Spanish

Education

High school diploma or GED

Medical office training (optional)

Tools

EPIC EMR

Microsoft Office

Phone systems

Job description

MarinHealth is seeking a Patient Care Coordinator in Greenbrae, CA to manage scheduling, patient communications, and administrative duties. You will respond to patient inquiries, verify insurance eligibility, and obtain prior authorizations while ensuring timely and accurate information flow.

This on-site role requires solid customer service skills, basic medical office training, and comfort with EPIC EMR. Bilingual Spanish is a plus and collaboration with providers is essential.