Ambulatory Front Desk Clerk - Weekend/Holiday Availability

University of California - Irvine Health; Orange (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Paid time off (vacation/sick)

Retirement savings plan

Job summary

UCI Health seeks a friendly and organized receptionist to be the first point of contact in ambulatory clinics. You will perform general clerical and reception duties, enter patient data into the registration system, and verify insurance coverage.

The role involves scheduling, confirming, and canceling appointments, with flexibility to work evenings, weekends, and holidays. Preferred candidates have experience with medical terminology, knowledge of insurance programs, and bilingual abilities in

Qualifications

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Must be able to work weekends/holidays.
• Demonstrated experience using office equipment such as a printer, copier, fax, scanner.
• Demonstrated experience using multi-line telephone system.
• Demonstrated experience using a computer, including data entry and retrieval.
• Demonstrated effective written and verbal communication skills.

Responsibilities

• Serve as first point of contact for patients in ambulatory clinics.
• Perform general clerical and reception duties.
• Enter patient data into the registration system and verify insurance/coverage.
• Schedule, confirm, and cancel patient appointments.

Skills

Customer service

Multi-line phone system

Data entry

Written communication

Verbal communication

English literacy

Office equipment

Shift flexibility

Tools

TDS

Signature

IDX

Job description

UCI Health seeks a friendly and organized receptionist to be the first point of contact in ambulatory clinics. You will perform general clerical and reception duties, enter patient data into the registration system, and verify insurance coverage.

The role involves scheduling, confirming, and canceling appointments, with flexibility to work evenings, weekends, and holidays. Preferred candidates have experience with medical terminology, knowledge of insurance programs, and bilingual abilities in