Bilingual Patient Access & Scheduling Specialist

UNT Health Fort Worth; Fort Worth (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

UNT Health Fort Worth is seeking a Patient Access Representative to join our team. The role performs clerical duties using medical terminology, schedules appointments, bills patients, and maintains medical records with accuracy and compassion.

The position supports front-desk operations, greets visitors, verifies insurance eligibility and handles customer service with professionalism in a fast-paced healthcare setting at Fort Worth campus.

Qualifications

• High school diploma or GED is required.
• Minimum of 1 year of customer service experience.
• Knowledge of medical terminology preferred.
• Excellent customer service and strong communication skills.

Responsibilities

• Schedule appointments and billing of patients.
• Compile and record medical charts, reports, and correspondence.
• Greet visitors and direct to appropriate staff; assist with check-ins/outs.
• Verify insurance eligibility and maintain patient records.
• Operate office equipment and manage clerical tasks to support department.

Skills

Customer service

Multitasking

Communication

Teamwork

Attention to detail

Stress management

Education

High School Diploma or GED

Job description

UNT Health Fort Worth is seeking a Patient Access Representative to join our team. The role performs clerical duties using medical terminology, schedules appointments, bills patients, and maintains medical records with accuracy and compassion.

The position supports front-desk operations, greets visitors, verifies insurance eligibility and handles customer service with professionalism in a fast-paced healthcare setting at Fort Worth campus.