Bilingual Patient Services Specialist (Medical Front Desk)

Gateway-Diagnostic-Imaging-1; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Premium base pay

Monthly bonus opportunities

Exceptional benefits program

401(k) with Employer Contribution

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Gateway Diagnostic Imaging in Fort Worth, TX is hiring a Patient Service Representative for a full-time, on-site role. Schedule patients, handle verifications, check in/out, and manage calls across multiple lines while delivering top-tier customer service.

The position supports billing with accurate data entry and insurance checks. The role requires 1–4 years in a medical office setting, experience with authorizations and insurance verification, and a willingness to work in a fast-paced

Qualifications

• 1–4 years of experience in a medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Ability to handle high patient volumes with accuracy.
• Strong customer service and computer skills.
• Ability to multi-task and stay organized.
• Bilingual English/Spanish preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check in and check out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Verify insurance details.
• Ensure patient data entered into the system is correct.
• Process requests and file patient records.

Skills

Customer service

Multi-tasking

Computer skills

Bilingual English/Spanish

Job description

Gateway Diagnostic Imaging in Fort Worth, TX is hiring a Patient Service Representative for a full-time, on-site role. Schedule patients, handle verifications, check in/out, and manage calls across multiple lines while delivering top-tier customer service.

The position supports billing with accurate data entry and insurance checks. The role requires 1–4 years in a medical office setting, experience with authorizations and insurance verification, and a willingness to work in a fast-paced