Bilingual Passenger Service Agent - English/Portuguese

Swissport; Miami (FL); On-site; USD 28,929 - 33,062; Full time

Job summary

Swissport is seeking a Passenger Service Agent in Miami, Florida, responsible for providing a variety of passenger services including baggage processing, check-in, and customer assistance. The ideal candidate will have a high school diploma and demonstrate a commitment to customer service.

Proficiency in English and Portuguese is essential, along with excellent communication skills. Swissport values diversity and equal opportunity in its hiring practices.

Qualifications

• Experience in customer service is required.
• Professional fluency in English and Portuguese is required.
• Willingness to work in inclement weather.

Responsibilities

• Inspect and verify passenger documentation.
• Issue boarding passes and assist passengers through check-in.
• Manage passenger baggage processing.

Skills

Customer service

Communication skills

Attention to detail

Education

High School diploma or GED equivalent

Tools

Reservation/ticketing software

Job description

Swissport is seeking a Passenger Service Agent in Miami, Florida, responsible for providing a variety of passenger services including baggage processing, check-in, and customer assistance. The ideal candidate will have a high school diploma and demonstrate a commitment to customer service.

Proficiency in English and Portuguese is essential, along with excellent communication skills. Swissport values diversity and equal opportunity in its hiring practices.