Bilingual Passenger Service Agent - English & Arabic

Swissport; Miami (FL); On-site; USD 28,929 - 30,307; Full time

Job summary

Swissport is seeking a dedicated Passenger Service Agent in Miami, Florida. This role demands professionalism in handling passenger needs, including check-in, baggage processing, and customer assistance. Candidates must demonstrate strong customer service skills and fluency in both English and Arabic. The expected pay rate is $21.91 per hour.

This position requires a commitment to adhering to security protocols and providing excellent service. If you are self-motivated and detail-oriented, we encourage you to apply.

Qualifications

• Passionate about customer service with relevant work experience.
• Self-motivated and able to work independently.
• Able to follow processes with attention to detail.

Responsibilities

• Provide passenger/customer services, including check-in and baggage processing.
• Assist passengers with special needs and manage baggage processing.
• Comply with all security requirements and Swissport SOPs.

Skills

Customer service experience

Fluent in English

Fluent in Arabic (Levantine, Gulf, or Egyptian dialects)

Excellent communication skills

Education

High School diploma or GED equivalent

Job description

Swissport is seeking a dedicated Passenger Service Agent in Miami, Florida. This role demands professionalism in handling passenger needs, including check-in, baggage processing, and customer assistance. Candidates must demonstrate strong customer service skills and fluency in both English and Arabic. The expected pay rate is $21.91 per hour.

This position requires a commitment to adhering to security protocols and providing excellent service. If you are self-motivated and detail-oriented, we encourage you to apply.