Bilingual Passenger Service Agent — English & French

Swissport; Miami (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Swissport is hiring a Passenger Service Agent in Miami, Florida. The ideal candidate will provide essential customer services such as reservations, ticketing, and baggage processing. A strong emphasis is placed on customer service and communication skills, fluency in English and French is required.

The position offers a competitive pay rate of $21.91/hr. Candidates must be detail-oriented, self-motivated, and willing to work in varying weather conditions.

Qualifications

• Professional fluency in both English and French (written and verbal).
• Must have relevant work experience in customer service.
• Ability to operate airline specific computer reservation/ticketing software.

Responsibilities

• Provide all required passenger/customer services as contracted.
• Inspect and verify passenger documentation.
• Assist passengers through arrival and check-in processes.

Skills

Customer service experience

Excellent communication skills in English and French

Attention to detail

Ability to follow processes and procedures

Education

High School diploma or GED equivalent

Job description

Swissport is hiring a Passenger Service Agent in Miami, Florida. The ideal candidate will provide essential customer services such as reservations, ticketing, and baggage processing. A strong emphasis is placed on customer service and communication skills, fluency in English and French is required.

The position offers a competitive pay rate of $21.91/hr. Candidates must be detail-oriented, self-motivated, and willing to work in varying weather conditions.