Bilingual Passenger Service Agent | English & French

Swissport; Miami (FL); On-site; USD 28,929 - 31,684; Full time

Job summary

Swissport International AG is seeking a Passenger Service Agent in Miami, Florida, to provide essential customer services including check-in, ticketing, and baggage management. The ideal candidate will show a strong commitment to customer service, professional fluency in both English and French, and be ready to work in a dynamic environment.

Swissport values diversity and is committed to fostering an inclusive workplace, providing equal opportunity to all qualified applicants.

Qualifications

• Passionate about customer service with relevant work experience.
• Excellent communication skills in English and French.
• Detail-oriented and numerate.

Responsibilities

• Provide passenger/customer services including ticketing and baggage processing.
• Assist passengers with special needs and handle complaints.
• Comply with security requirements and Swissport policies.

Skills

Customer service

Communication skills

Attention to detail

Bilingual (English and French)

Education

High School diploma or GED equivalent

Job description

Swissport International AG is seeking a Passenger Service Agent in Miami, Florida, to provide essential customer services including check-in, ticketing, and baggage management. The ideal candidate will show a strong commitment to customer service, professional fluency in both English and French, and be ready to work in a dynamic environment.

Swissport values diversity and is committed to fostering an inclusive workplace, providing equal opportunity to all qualified applicants.