Bilingual Airport Passenger Agent (Eng/Ital)

Swissport; Miami (FL); On-site; USD 28,929 - 31,684; Full time

Job summary

Swissport is seeking a Passenger Service Agent in Miami, Florida. This role involves providing essential passenger services, handling check-ins, and assisting individuals with special needs. Candidates must be fluent in English and Italian, possess a high school diploma, and have a passion for customer service.

The position comes with a pay rate of $21.91/hr and the opportunity to work within a diverse and inclusive environment that values people as the core of success.

Qualifications

• Passionate about customer service with relevant work experience.
• Ability to follow processes and procedures with attention to detail.
• Self-motivated and adaptable to changing conditions.

Responsibilities

• Provide passenger/customer services including check-in and baggage processing.
• Assist passengers with special needs and manage documentation.
• Operate equipment and comply with security requirements.

Skills

Customer service experience

Excellent communication skills

Attention to detail

Fluency in English and Italian

Education

High School diploma or GED equivalent

Tools

Computer reservation/ticketing software

Job description

Swissport is seeking a Passenger Service Agent in Miami, Florida. This role involves providing essential passenger services, handling check-ins, and assisting individuals with special needs. Candidates must be fluent in English and Italian, possess a high school diploma, and have a passion for customer service.

The position comes with a pay rate of $21.91/hr and the opportunity to work within a diverse and inclusive environment that values people as the core of success.