Bilingual Paint & Customer Service Specialist

Jobtome; Town of Wausau (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will resolve concerns, maintain product knowledge, and support store sales goals in a fast-paced environment.

The role involves in-store and delivery-related tasks, requiring English and Spanish language proficiency, a valid driver’s license, and the ability to lift up to 70 lbs. Starting pay is $19.00/hour, full-time.

Qualifications

• Must be 18 years or older.
• Must be legally authorized to work without sponsorship.
• Must read, write, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must lift up to 50 lbs frequently and 70 lbs occasionally.
• Must work evenings and weekends as scheduled.
• Internal Sherwin-Williams employees must meet performance expectations and HR eLearning requirements.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and strive toward monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and inventory records.
• Stock shelves and set up displays; tint and mix products as needed.
• Assist with deliveries and load/unload trucks; maintain orderly areas.

Skills

Customer service

Communication

English & Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will resolve concerns, maintain product knowledge, and support store sales goals in a fast-paced environment.

The role involves in-store and delivery-related tasks, requiring English and Spanish language proficiency, a valid driver’s license, and the ability to lift up to 70 lbs. Starting pay is $19.00/hour, full-time.