Bilingual Paint & Customer Experience Specialist

Sherwin-Williams Co.; Florida; On-site; USD 26,000 - 34,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist both wholesale and retail customers, determine needs, and recommend products to meet sales goals. You will handle in-store and phone inquiries, process transactions, and maintain displays with a customer-first approach.

Ideal candidates will be bilingual in English and Spanish, with prior customer service or retail experience, and be able to lift up to 50 lbs.

Qualifications

• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Experience in customer service or retail sales preferred.
• Willingness to lift up to 50 lbs and handle physical tasks as needed.

Responsibilities

• Provide excellent sales service to customers in-store and by phone.
• Determine customer needs and present the right paint products and services.
• Build trust with wholesale and retail customers and meet sales goals.
• Process sales transactions accurately and according to policies.
• Keep shelves stocked, displays organized, and inventory controlled.
• Assist with deliveries and loading/unloading as needed.

Skills

English & Spanish

Customer service

Retail sales

Education

High School diploma or GED

Tools

Driver's license

Tinting equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist both wholesale and retail customers, determine needs, and recommend products to meet sales goals. You will handle in-store and phone inquiries, process transactions, and maintain displays with a customer-first approach.

Ideal candidates will be bilingual in English and Spanish, with prior customer service or retail experience, and be able to lift up to 50 lbs.