Bilingual Paint & Customer Service Associate

Jobtome; Rothschild (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. The role requires bilingual English/Spanish communication, basic cash handling, and physical ability to lift up to 70 lbs.

The position is full time, with duties across store operations and deliveries. The starting pay is $19.00 per hour, and candidates must be able to work flexible hours including evenings and weekends to meet store goals and ensure

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must work evenings and weekends as required.
• If internal, rating must be at least 'meets expectations' and HR Cloud courses completed.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policies.
• Achieve sales goals monthly, quarterly and yearly.
• Maintain accurate work order files and data.
• Stock shelves, setup displays, and assist deliveries as needed.
• Be knowledgeable about products and options; discuss alternatives.

Skills

Bilingual English/Spanish

Customer service

Education

High School Diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. The role requires bilingual English/Spanish communication, basic cash handling, and physical ability to lift up to 70 lbs.

The position is full time, with duties across store operations and deliveries. The starting pay is $19.00 per hour, and candidates must be able to work flexible hours including evenings and weekends to meet store goals and ensure