Bilingual Paint Store Specialist (Spanish/English)

Jobtome; Schofield (WI); Presencial; USD 22.000 - 31.000; Jornada completa

Descripción de la vacante

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and recommend solutions. This full-time role involves in-store and phone interaction, with a focus on achieving sales goals and high customer satisfaction.

The position requires English and Spanish communication skills, a valid driver’s license, and the ability to lift up to 70 lbs. Training and a 5-mile store radius are included.

Formación

• Must be at least 18 years old
• Must be legally authorized to work in the United States without sponsorship now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion
• Must be willing to work evenings and weekends

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Conocimientos

Customer service

English & Spanish

Cash handling

Driver's license

Flexible scheduling

Lifting 50–70 lbs

Educación

High School diploma or GED

Descripción del empleo

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and recommend solutions. This full-time role involves in-store and phone interaction, with a focus on achieving sales goals and high customer satisfaction.

The position requires English and Spanish communication skills, a valid driver’s license, and the ability to lift up to 70 lbs. Training and a 5-mile store radius are included.