Bilingual Paint Store Customer Specialist

Sherwin-Williams Co.; Boise (ID); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. The role emphasizes delivering excellent service while supporting store sales goals.

Responsibilities include handling transactions, resolving concerns promptly, staying up-to-date on product features, and maintaining high visual standards. The position requires English and Spanish proficiency, a valid driver’s license, and the

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Fluent in English and Spanish.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Stock shelves and set up displays
• Load/unload delivery trucks and assist in deliveries
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales orientation

Bilingual English/Spanish

Cash handling

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. The role emphasizes delivering excellent service while supporting store sales goals.

Responsibilities include handling transactions, resolving concerns promptly, staying up-to-date on product features, and maintaining high visual standards. The position requires English and Spanish proficiency, a valid driver’s license, and the