Bilingual Open Enrollment Specialist (Remote Contract)

Avant Specialty Benefits; Iowa (LA); On-site; USD 28,000 - 48,000; Part time

Job summary

Avant Specialty Benefits is seeking a detail-oriented bilingual Open Enrollment Specialist to support our benefits team during the annual open enrollment period. This short-term contract runs from mid-October to early November.

Ideal candidates have HR, benefits, or customer service experience and can thrive in a fast-paced, deadline-driven environment. Responsibilities include guiding employees through enrollment, answering inquiries via phone/email/chat, and handling enrollment data with

Qualifications

• Licensed in Health & Life in home state required.
• HR/benefits or customer service experience preferred.
• Strong communication and interpersonal skills.
• High attention to detail; able to manage multiple tasks.
• Familiar with HRIS systems and benefits platforms (Workday/ADP).
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Able to work independently and meet tight deadlines during peak periods.

Responsibilities

• Serve as primary contact for employees on benefit options, enrollment processes, and deadlines.
• Provide accurate, timely responses to benefit inquiries via phone, email, and chat.
• Assist employees with navigating enrollment systems and troubleshooting issues.
• Review and verify enrollment data for accuracy and completeness.
• Support administration of health, dental, vision, retirement, and voluntary benefits.
• Maintain confidentiality of sensitive employee information.
• Help create and distribute open enrollment communications and materials.

Skills

Strong communication

Interpersonal skills

Attention to detail

Customer service mindset

Independent worker

Education

Health & Life license

Tools

HRIS (Workday/ADP)

Microsoft Office

Job description

We are seeking a detail-oriented and customer-focused Bilingual Open Enrollment Specialist to support our benefits team during the annual open enrollment period. This is a short-term contract opportunity from mid-October to early-November. An ideal opportunity for someone with prior HR, benefits, or customer service experience who thrives in a fast-paced, deadline-driven environment.

Key Responsibilities

• Serve as a primary point of contact for employees regarding benefit options, enrollment processes, and deadlines
• Provide accurate and timely responses to benefit-related inquiries via phone, email, and chat
• Assist employees with navigating enrollment systems and troubleshooting issues
• Review and verify enrollment data for accuracy and completeness
• Support the administration of health, dental, vision, retirement, and voluntary benefits
• Maintain confidentiality of sensitive employee information at all times
• Help create or distribute open enrollment communications and materials

Qualifications

• Licensed in Health & Life in home state required
• Previous experience in HR, benefits administration, or customer service preferred
• Strong communication and interpersonal skills
• High attention to detail with the ability to manage multiple tasks efficiently
• Comfortable working with HRIS systems and benefits platforms (e.g., Workday, ADP, or similar)
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Ability to work independently and meet tight deadlines during peak periods

Preferred Skills

• Familiarity with employee benefits (medical plans, FSA/HSA, 401(k), etc.)
• Ability to quickly learn new systems and processes
• Availability during standard business hours, with potential for overtime during peak enrollment deadlines

Holmes Murphy & Associates is an Equal Opportunity Employer.