Bilingual Office Support & Front Desk Coordinator

CATHOLIC-CHARITIES; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

CATHOLIC-CHARITIES seeks an Office Support Specialist to provide comprehensive administrative, front desk, and project coordination support for the office and organizational initiatives.

You will assist staff with various tasks, coordinate administrative functions, prepare financial and operational documents, and maintain confidentiality and professionalism while delivering exceptional participant service.

Qualifications

• Prior administrative support experience required, and candidates with 3+ years of related office support experience preferred.
• Proficiency in Microsoft Office.
• Must be able to operate proficiently within various databases.
• Notary Public certification is preferred.
• Bilingual Spanish skills are highly preferred.

Responsibilities

• Provide direct assistance and/or back-up support to other staff for a variety of administrative tasks ranging from transcription, composing notes/documents/emails, preparing written communications and materials, and providing other miscellaneous types of assistance as needed.
• Prepare check requests, payment requests, purchase requisitions, reimbursement requests, travel authorizations, expense reports, and other financial and administrative documents in accordance with established policies and procedures.
• Maintain confidential electronic and paper filing systems, databases, records, and tracking systems to ensure accurate recordkeeping and timely retrieval of information.
• Greet visitors, answer and direct incoming telephone calls, respond to inquiries, and maintain a professional and service-excellence reception area.
• Screen calls, visitors, and correspondence, prioritizing matters requiring immediate attention.
• Perform general front desk and administrative duties, including copying, scanning, filing, data entry, records management, document preparation, and responding to routine inquiries.
• Maintain confidentiality of participant, employee, and organizational information while ensuring compliance with HIPAA and agency policies.

Skills

Administrative support

Bilingual Spanish

Data entry

Verbal communication

Education

Associate degree in accounting

Tools

Microsoft Office

Databases

Job description

CATHOLIC-CHARITIES seeks an Office Support Specialist to provide comprehensive administrative, front desk, and project coordination support for the office and organizational initiatives.

You will assist staff with various tasks, coordinate administrative functions, prepare financial and operational documents, and maintain confidentiality and professionalism while delivering exceptional participant service.