Front Desk & Office Admin Specialist

Catholic Charities; Springfield (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Catholic Charities in Springfield, IL is seeking an Office Assistant to join our administrative team. This full-time on-site role supports front desk reception, multi-line phone system, mail, and data entry, with hours 8:30am-4:30pm, Monday-Friday.

You will greet visitors, manage messages, process deposits, maintain donor database, handle shipments, and assist with general office duties. A High School diploma or GED and strong computer skills are required; prior receptionist or admin experience

Qualifications

• High School diploma or GED equivalent.
• Previous receptionist, administrative, customer service, or social services experience preferred.
• Strong computer skills, Microsoft Office proficiency is expected.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize multiple tasks.
• Professional demeanor with the ability to interact respectfully with employees, visitors and the public.
• Ability to occasionally lift up to 25 pounds.
• Successful completion of a background check is required.

Responsibilities

• Greet visitors and answer the front door in a professional and welcoming manner.
• Answer and manage a multi-line phone system, direct calls, and take accurate messages.
• Receive deliveries and promptly notify recipients.
• Process incoming and outgoing mail.
• Provide clerical, administrative, and data entry support to the Administrative Services Coordinator and other administrative staff.
• Process the daily deposit.
• Complete data entry in the donor database (administration & area office cash receipts).
• Ensure database integrity through regular clean-up.
• Maintain a clean, organized, and professional reception area.
• Perform other administrative duties as assigned.

Skills

Front desk reception

Multi-line phone handling

Data entry

Customer service

Organizational skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Catholic Charities in Springfield, IL is seeking an Office Assistant to join our administrative team. This full-time on-site role supports front desk reception, multi-line phone system, mail, and data entry, with hours 8:30am-4:30pm, Monday-Friday.

You will greet visitors, manage messages, process deposits, maintain donor database, handle shipments, and assist with general office duties. A High School diploma or GED and strong computer skills are required; prior receptionist or admin experience