Administrative Coordinator: Front Desk & Community Programs

Crcnapa; Napa (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Community Resources for Children seeks an Administrative Coordinator to welcome clients and coordinate daily operations. You will manage the front desk, answer inquiries, and assist with intake paperwork while ensuring data accuracy across program databases.

The role requires strong organization, attention to detail, and exceptional customer service. Proficiency in MS Office and bilingual Spanish are essential, with flexibility for events and outreach.

Qualifications

• Associate’s Degree or equivalent; minimum five years in administrative role.
• Bachelor’s Degree preferred.
• Bilingual Spanish required.
• Experience with diverse populations preferred.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
• Experience with a multi-line phone system.
• Livescan fingerprinting and DOJ background clearance.
• Reliable transportation and California driver’s license.
• Experience working with children preferred.

Responsibilities

• Welcome clients, register visitors, and provide high-level customer service.
• Manage conference rooms, schedule meetings, and provide admin support to Management Team.
• Handle all incoming calls, mail, and client paperwork.
• Enter and update data in program databases accurately.
• Refer clients to CRC staff, programs, or community partners/resources as appropriate.
• Support events, outreach, and weekly volunteer supervision.
• Maintain confidential records and secure workspace in line with CRC policies.
• Attend required meetings and training.
• Assist with front desk duties and office supplies.

Skills

Data entry

Customer service

Organizational skills

Working with diverse populations

Multi-line phone handling

Calendar management

Communication skills

Team collaboration

Education

Associate’s Degree or equivalent experience

Bachelor’s Degree preferred

Tools

MS Office

Contact Management Systems

Job description

Community Resources for Children seeks an Administrative Coordinator to welcome clients and coordinate daily operations. You will manage the front desk, answer inquiries, and assist with intake paperwork while ensuring data accuracy across program databases.

The role requires strong organization, attention to detail, and exceptional customer service. Proficiency in MS Office and bilingual Spanish are essential, with flexibility for events and outreach.