Bilingual Office Assistant: Front Desk & Records

East Bay Innovation Academy; Oakland (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

East Bay Innovation Academy seeks a dependable Office Assistant to support front office services, attendance and records, campus access, and enrollment processes in our Oakland middle school. The role includes health support, meal service coordination, and family-facing communications in English and Spanish.

Reporting to the Office Manager, you will handle visitor reception, document tracking, and partnership with the Principal to maintain a welcoming environment and efficient school operations.

Qualifications

• Fluency in spoken English and Spanish is required.
• Experience in school or office administration, customer service, and data entry preferred.
• Ability to navigate and communicate with diverse families in a school setting.

Responsibilities

• Staff the front desk, greet visitors, answer calls, and route inquiries to appropriate contacts.
• Maintain attendance, enrollment, and health records in PowerSchool and related systems.
• Assist with enrollment outreach, tours, and family support activities.
• Support meal service logistics, scheduling, and parent communications.
• Ensure FERPA-compliant handling of student and family information.

Skills

Fluent English

Spanish fluency

Tools

Google Workspace

Student Information System

Job description

East Bay Innovation Academy seeks a dependable Office Assistant to support front office services, attendance and records, campus access, and enrollment processes in our Oakland middle school. The role includes health support, meal service coordination, and family-facing communications in English and Spanish.

Reporting to the Office Manager, you will handle visitor reception, document tracking, and partnership with the Principal to maintain a welcoming environment and efficient school operations.