Front Desk & Student Records Lead (Mandarin)

Hiba Academy Bay Area; San Francisco (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Hiba Academy Bay Area is seeking a courteous receptionist to be the first point of contact for families, students, staff, and visitors. The role balances front-of-house service with accurate record-keeping in our data systems, ensuring confidential handling of information and a welcoming, professional environment.

You will manage inquiries, oversee attendance and admissions records, and support communications across the school while maintaining high standards in a dynamic start-up setting.

Qualifications

• Fluent Mandarin spoken proficiency due to bilingual school community.
• Strong ownership with ability to manage multiple priorities in a fast-paced environment.
• Experience delivering welcoming front-of-house service and handling records with care.

Responsibilities

• Manage all front desk inquiries in a timely, professional, and welcoming manner.
• Maintain accurate student records across admissions, enrollment, and attendance in the data system.
• Handle daily attendance tracking and ensure data accuracy across school systems.
• Support administrative processes including paperwork, filing and data entry.
• Coordinate admissions events and welcome prospective families.
• Maintain confidentiality of student and family information.

Skills

Front of house experience

Attention to detail

Bilingual Mandarin

Confidentiality

Customer service

Tools

Student Information Systems

Data entry

Calendar management

Office software

Job description

Hiba Academy Bay Area is seeking a courteous receptionist to be the first point of contact for families, students, staff, and visitors. The role balances front-of-house service with accurate record-keeping in our data systems, ensuring confidential handling of information and a welcoming, professional environment.

You will manage inquiries, oversee attendance and admissions records, and support communications across the school while maintaining high standards in a dynamic start-up setting.