Bilingual Office Assistant / English and Cantonese (copy)

The Juris Agency; Burlingame (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Mon-Fri Schedule

Career Growth Opportunities

Flexible Work Schedule

Flexible Schedule

Potential for Full Time Position

Job summary

The Juris Agency in Burlingame, CA is seeking a part-time Customer Service Representative who speaks English and Cantonese. You will handle inbound calls, assist clients with policy questions, and provide personable service in a fast-paced environment.

Training will be provided to obtain a California Insurance P&C License; candidates should be comfortable with confidential information and able to multitask.

Qualifications

• Customer service experience required
• Must be bilingual in English and Cantonese; Mandarin will be a plus.

Responsibilities

• Answer phone calls in a polite and clear manner.
• Assist customers on all business-related needs.
• Exercise discretion with confidential information and be computer literate in MS Windows and MS Office.
• Familiarity with the insurance industry is strongly desired.
• Direct attention to detail and organization; communicate effectively with clients and staff.
• Demonstrate time management and ability to multi-task; maintain a positive attitude.

Skills

Bilingual English Cantonese

Job description

Job Description

We have a great opportunity for an energetic self-starter with excellent customer service and communication skills to join our growing team. We are seeking a part-time English and Cantonese speaking Customer Service Representative, who have the desire and drive to learn our business, and enjoy public interaction. Successful candidates will provide personable service to each customer, and have the ability to multi-task is a must. This position requires the flexibility to respond quickly to changing priorities, and the ability to handle multiple tasks and projects.

Benefits

• Mon-Fri Schedule
• Career Growth Opportunities
• Flexible Work Schedule
• Flexible Schedule
• Potential for Full Time Position

Responsibilities

Answer phone calls in a polite and clear manner. Assists customers on all business-related needs Candidate must exercise discretion in working with confidential information, and must be computer literate in a MS Windows and MS Office environment. Familiarity with the insurance industry is strongly desired. Independent Problem Solver Direct attention to detail and organization Effective communication with clients and other advisors and staff. Effective and efficient time management Ability to multi-task. Positive attitude and sincere willingness to constantly learn and grow.

Requirements

Customer service experience required

Must be Bilingual in English and Cantonese,including superior written and oral communication skills in English. (Mandarin will be a plus).

General Clerical (Typing, Filing, Copying, Scanning etc.)

We will provide training to acquire a California Insurance P&C License