Bilingual Mandarin Customer Service

AppleOne Employment Services; Arcadia (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Major medical

Dental coverage

Vision coverage

401k plan

Sick pay

Job summary

AppleOne Employment Services is seeking a customer service specialist for a car insurance line. This full-time role requires Mandarin language proficiency and welcomes entry-level candidates who can speak the language. Office hours are 9-6, in a small office where attendance is important.

Temp-to-hire arrangement applies. Responsibilities include answering calls, delivering excellent service to clients, reminding customers to pay policies, and handling administrative duties.

Qualifications

• Be enthusiastic and energetic.
• Have a pleasant demeanor on the phone and in person.
• Seing to grow with the role /Self-Driven initiative to problem solve.
• Sales and Goal Driven attitude.
• Team player.

Responsibilities

• Answer incoming calls.
• Provide a great customer service experience to clients over the phone and in person.
• Remind customers to pay their policies.
• Admin duties.

Skills

Enthusiastic

Pleasant demeanor

Self-driven

Initiative to problem solve

Sales and goal driven

Team player

Job description

Customer Service (Car Insurance) - Bilingual Mandarin required ( FULL TIME )

Temp to hire.

Open to entry level candidates as long as they speak the language!

Office hour: 9-6pm. Small office environment. Attendance is VERY important!

Responsibilities

Answer incoming calls Provide a great customer service experience to clients over the phone and in person. Remind customers to pay their policies Admin duties

Qualifications

Be enthusiastic and energetic Have a pleasant demeanor on the phone and in person Seeking to grow Self Driven Initiative to problem solve Sales and Goal Driven Team player

Benefits & Perks

• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Equal Opportunity Employer / Disabled / Protected Veterans

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

The e-verify program is available here: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf