Bilingual Customer Service Assistant (English & Cantonese)

The Juris Agency; Burlingame (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Mon-Fri Schedule

Career Growth Opportunities

Flexible Work Schedule

Flexible Schedule

Potential for Full Time Position

Job summary

The Juris Agency in Burlingame, CA is seeking a part-time Customer Service Representative who speaks English and Cantonese. You will handle inbound calls, assist clients with policy questions, and provide personable service in a fast-paced environment.

Training will be provided to obtain a California Insurance P&C License; candidates should be comfortable with confidential information and able to multitask.

Qualifications

• Customer service experience required
• Must be bilingual in English and Cantonese; Mandarin will be a plus.

Responsibilities

• Answer phone calls in a polite and clear manner.
• Assist customers on all business-related needs.
• Exercise discretion with confidential information and be computer literate in MS Windows and MS Office.
• Familiarity with the insurance industry is strongly desired.
• Direct attention to detail and organization; communicate effectively with clients and staff.
• Demonstrate time management and ability to multi-task; maintain a positive attitude.

Skills

Bilingual English Cantonese

Job description

The Juris Agency in Burlingame, CA is seeking a part-time Customer Service Representative who speaks English and Cantonese. You will handle inbound calls, assist clients with policy questions, and provide personable service in a fast-paced environment.

Training will be provided to obtain a California Insurance P&C License; candidates should be comfortable with confidential information and able to multitask.