Bilingual Neurology Clinic Administrative Coordinator

Tufts Medicine; Medford (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking a Clinical Administrative Coordinator for the Neurology clinic in Medford. The role provides essential administrative support to clinicians, manages patient scheduling, handles registrations, and contributes to the clinic’s revenue cycle and patient experience.

You will work under supervision in a hands-on environment and support daily operations. Qualifications include a high school diploma, at least two years of customer-facing experience, and bilingual abilities.

Qualifications

• High School diploma or equivalent.
• Two (2) years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedule patient appointments, follow-ups, tests, and labs.
• Assist with scheduling template creation and changes.
• Answer phones, triage calls, and take messages.
• Greet and check-in patients; verify demographics and insurance.
• Assist with revenue cycle clearance including registration accuracy and referrals.
• Collect copayments and maintain billing flow.
• Prepare medical records for visits and input data into EMR.
• Monitor patient flow and communicate delays to patients and providers.
• Assist with billing entries and reconciliations.
• Perform general office tasks and calendar management.
• Provide clerical support to physicians and participate in improvement projects.

Skills

Communication skills

Computer literacy

Interpersonal skills

Organizational skills

Scheduling software

Confidentiality

Billing knowledge

Education

High School diploma

Tools

Microsoft Office

Job description

Tufts Medicine is seeking a Clinical Administrative Coordinator for the Neurology clinic in Medford. The role provides essential administrative support to clinicians, manages patient scheduling, handles registrations, and contributes to the clinic’s revenue cycle and patient experience.

You will work under supervision in a hands-on environment and support daily operations. Qualifications include a high school diploma, at least two years of customer-facing experience, and bilingual abilities.