Neurology Clinic Administrative Coordinator

Tufts Medical Center, Inc.; Medford (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking a Practice Coordinator/Clinical Administrative Coordinator for the Neurology Clinic at Lawrence Memorial Hospital in Medford, MA. This role supports clinic operations, schedules appointments, handles patient check-in, and contributes to revenue cycle workflows in a fast-paced environment.

The position requires strong communication, organizational, and multitasking abilities, with a focus on patient experience and data accuracy.

Qualifications

• High School diploma or equivalent.
• Two years experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments, including follow-up appointments, tests, labs, and surgical bookings.
• Assists with scheduling template creation and changes.
• Answers phones, triages calls, responds to patient requests, takes messages in office or call center.
• Greets and checks-in patients; verifies patient demographic and insurance information.
• Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.
• Collects copayments.
• Prepares medical records and documentation for patient visits, including loading into the EMR system.
• Monitors patient flow and communicates delays to patients and providers.
• Assists with billing charge entry and reconciliation.
• Performs general office tasks: faxing, filing, mailing, correspondence, copies, supplies, calendar management, mail distribution.
• Provides clerical support to department physicians.
• Participates in performance improvement projects.

Skills

Communication skills

Computer literacy

Interpersonal skills

Organizational skills

Multi-tasking

Third-party billing

Confidential information

Education

High School diploma or equivalent

Job description

Tufts Medicine is seeking a Practice Coordinator/Clinical Administrative Coordinator for the Neurology Clinic at Lawrence Memorial Hospital in Medford, MA. This role supports clinic operations, schedules appointments, handles patient check-in, and contributes to revenue cycle workflows in a fast-paced environment.

The position requires strong communication, organizational, and multitasking abilities, with a focus on patient experience and data accuracy.