Neurology Clinic Administrative Coordinator

Tufts Medical Center, Inc.; United States; In loco; USD 26.000 - 32.000; Tempo pieno

Descrizione del lavoro

Tufts Medicine seeks a Practice Coordinator/Clinical Administrative Coordinator for our Neurology Clinic in Medford, MA. The role supports clinical providers with administrative duties and revenue cycle processes, and maintains patient flow and high service levels.

The position emphasizes front-line patient contact, calendar management, and document preparation, with opportunities to engage in performance improvement initiatives and a collaborative, fast-paced environment.

Competenze

• High School diploma or equivalent.
• Two (2) years of experience supporting customers.
• Bilingual.

Mansioni

• Schedules patient appointments, including follow-ups and labs.
• Assists with scheduling template creation and changes.
• Answers phones, triages calls, responds to patient requests.
• Greets and checks-in patients; verifies demographics/insurance.
• Assists with revenue cycle clearance and insurance verification.
• Collects copayments.
• Prepares medical records and loads information into the EMR.
• Monitors patient flow and communicates delays to patients/providers.
• Billing charge entry and reconciliation.
• General office tasks: filing, mailing, supplies, calendar management.
• Provides clerical support to department physicians.
• Participates in performance improvement projects.

Conoscenze

Good communication

Computer literacy

Interpersonal skills

Multitasking

Billing knowledge

Formazione

High School diploma or equivalent

Strumenti

Microsoft Office

Scheduling software

EMR system

Descrizione del lavoro

Tufts Medicine seeks a Practice Coordinator/Clinical Administrative Coordinator for our Neurology Clinic in Medford, MA. The role supports clinical providers with administrative duties and revenue cycle processes, and maintains patient flow and high service levels.

The position emphasizes front-line patient contact, calendar management, and document preparation, with opportunities to engage in performance improvement initiatives and a collaborative, fast-paced environment.