Bilingual Mobile Store Associate — In-Store Expert

T-Mobile; Glendale (AZ); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Stock Grants

Job summary

T-Mobile is hiring Mobile Associates, Store-in-Store to bring the T-Mobile brand to life within National Sales partner locations. You will engage customers in a high-traffic retail environment, identify needs, and demonstrate value through solution-based selling.

You will receive comprehensive training on products and processes, while building relationships with customers and nearby leadership to enhance the shopping experience.

Qualifications

• High School Diploma or GED required.
• 6 months customer service or sales experience preferred in retail.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Identify customer needs and use solution-based selling techniques to demonstrate value.
• Complete training on the in-store experience, new skills, products and processes.
• Follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers.
• Builds relationships with nearby leadership and teams to support the customer experience from account setup to device support.

Skills

Coaching

Communication

Customer Engagement

Customer Needs Identification

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Techniques

18+ age

US work authorization

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates, Store-in-Store to bring the T-Mobile brand to life within National Sales partner locations. You will engage customers in a high-traffic retail environment, identify needs, and demonstrate value through solution-based selling.

You will receive comprehensive training on products and processes, while building relationships with customers and nearby leadership to enhance the shopping experience.